Privacy Policy

1. Introduction

iTravels.uz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

When you book a transfer or guide, write a review, or contact us, we may collect:

• Name
• Email address
• Phone number (WhatsApp, Telegram, etc.)
• Travel dates and details
• Country of residence

Automated Information

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Preferred language

3. How We Use Your Information

We use your information to:

• Process and fulfill your booking requests
• Communicate with you about your reservations
• Send important updates and service information
• Improve our website and services
• Display approved reviews (with your consent)
• Comply with legal obligations

4. Data Storage and Security

We use Firebase (Google Cloud) to securely store your data. We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

We may share your information with:

• Service Providers: Drivers, guides, and accommodation partners to fulfill your bookings
• Legal Requirements: When required by law or to protect our rights
• Public Reviews: Your name and country may be displayed with approved reviews (email is never shown)

We do NOT sell your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your language preference, and analyze website traffic. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: